Terms and Conditions of Services

 

NobleProg Chile SpA
RUT: 76713265-4
Fiscal Address: Badajoz No. 100, Of. 1014, Comuna de Las Condes, Santiago, Metropolitan Region

1. Parties and Completion of the Agreement

This agreement is entered into between NobleProg Chile SpA (hereinafter, “NobleProg”) and the client—legal entity, corporation, or institution—properly identified in the Course Registration Form, signed by its authorized representative.

The contract will be considered completed once NobleProg receives the form and confirms the course registration in writing (email or other valid means).

Any condition proposed by the client that has not been expressly accepted in writing by NobleProg will be invalid.

2. Inquiries and Registrations

Inquiries can be made by phone or email. Any special condition or exception to these terms must be in writing and approved by NobleProg.

Once the Course Registration Form is correctly completed and received, a provisional spot will be reserved for the participants, subject to payment as indicated below.

3. Fees and Payment Conditions

  • The values of the scheduled courses are published on NobleProg's website but must be confirmed before booking.

  • All prices are expressed in Chilean pesos (CLP) and do not include VAT (19%), which will be added to the electronic invoice.

  • The client is obligated to pay the total course fee via bank transfer within five (5) business days following the issuance of the invoice and, in any case, before the course starts.

  • In case of non-compliance, NobleProg may consider the registration canceled and apply the penalty clause set out in Section 5.

4. Waiting List Reservations

The reservation on the waiting list constitutes a purchase commitment once the course date is confirmed. Upon issuance of the invoice, these terms and conditions will apply.

5. Cancellation or Postponement by the Client

Cancellations or postponements must be notified in writing to NobleProg's offices before the course date.

A penalty clause (Art. 1535 and following, Civil Code) equivalent to the following percentage of the published course value will apply:

  • Cancellation with less than 20 consecutive days of notice: 100% of the value.

  • Cancellation with 21 to 30 consecutive days of notice: 50% of the value.

  • Cancellation with 31 or more consecutive days of notice: no penalty.

6. Transfers and Substitutions

  • The transfer of registration to another course will be subject to availability and only in the waiting list modality. The penalty indicated in the previous clause may apply.

  • An administrative fee of USD 50 or its equivalent in CLP will be charged for each transfer.

  • The client may substitute one delegate with another of equivalent experience, without additional cost, upon notification.

7. Cancellation or Rescheduling by NobleProg

NobleProg reserves the right to cancel or reschedule a course, in which case it will offer the client:

  1. A new date for the course, or

  2. A refund/credit of the amount already paid.

NobleProg will not be responsible for additional expenses incurred by the client for travel, accommodation, or other reasons.

8. Intellectual Property and License of Use

All materials prepared by NobleProg for the courses, including manuals, guides, presentations, and digital content, are and will remain its exclusive intellectual property (Law 17.336).

The client and delegates obtain only a personal, limited, and non-transferable license of use for internal learning purposes, with reproduction, distribution, or commercialization without the express authorization of NobleProg being prohibited.

9. Additional Documentation

In some courses, supporting documentation will be provided, the style and depth of which may vary. In non-scheduled courses, the costs of preparing and reproducing materials will be billed additionally.

10. Conduct of Delegates

Delegates must behave professionally during the courses. NobleProg reserves the right to exclude, without refund, any participant who causes serious disruptions, fails to meet the minimum course requirements, or affects its normal development.

11. Non-Solicitation of Personnel

During the course and up to twelve (12) months after its completion, neither party may hire, directly or indirectly, personnel from the other party who have participated in the course execution.

Breach of this prohibition will entitle the aggrieved party to compensation equivalent to twelve (12) months of gross remuneration of the involved worker or contractor.

12. Liability

NobleProg does not assume responsibility for errors or omissions in the methods, codes, or examples used during the course, nor does it guarantee specific results derived from the application of such knowledge.

NobleProg's liability will be limited, in any case, to the amount effectively paid by the client for the respective course.

13. Personal Data

In accordance with Law 19.628 on Privacy Protection, the client expressly authorizes NobleProg to process the personal data provided solely for the purpose of managing the registration, issuing tax documentation, administering the business relationship, and, if applicable, sending information about courses and services.

The client may exercise their rights of access, rectification, and cancellation at any time by requesting it in writing to NobleProg.

14. Miscellaneous

  • Clients must have the required software licenses for conducting the courses in their facilities or equipment.

  • Delegates will be responsible for any damage they cause to NobleProg's facilities, equipment, or data.

  • NobleProg is not responsible for any loss or damage to delegates' personal belongings.

  • It will be understood that the course is progressing satisfactorily unless the client immediately notifies the instructor otherwise.

15. Non-Competition

By contracting with NobleProg, the client declares that the delegates will not independently or for third parties teach courses that are the same or substantially similar in direct competition with NobleProg.

16. Applicable Law and Jurisdiction

This contract will be governed by the laws of the Republic of Chile. For all purposes arising therefrom, the parties establish their domicile in the city of Santiago and submit to the jurisdiction of its ordinary courts of justice.

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