Terms and Conditions of Services

NobleProg Chile SpA
RUT: 76713265-4
Tax Address: Badajoz No. 100, Of. 1014, Las Condes Commune, Santiago, Metropolitan Region

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1. Parties and Agreement Execution

This agreement is entered into between NobleProg Chile SpA (hereinafter "NobleProg") and the client—a legal entity, partnership, or institution—properly identified in the Course Enrollment Form, signed by its authorized representative.

The contract shall be considered executed once NobleProg receives said form and confirms the course enrollment in writing (via email or other reliable means).

Any conditions proposed by the client that have not been expressly accepted in writing by NobleProg shall be invalid.

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2. Inquiries and Enrollment

Inquiries may be made by phone or email. Any special conditions or exceptions to these terms must be documented in writing and approved by NobleProg.

Once the completed Enrollment Form is received, a provisional spot will be reserved for participants, subject to payment under the terms outlined below.

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3. Fees and Payment Conditions

• Prices for scheduled courses are published on NobleProg's website but must be confirmed prior to reservation.

• All prices are expressed in Chilean pesos (CLP) and do not include VAT (19%), which will be added to the electronic invoice.

• The client agrees to pay the full course amount via bank transfer within five (5) business days following the issuance of the invoice and, in any case, before the course begins.

• In the event of non-payment, NobleProg may consider the enrollment cancelled and apply the penalty clause set forth in section 5.

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4. Waitlist Reservations

A waitlist reservation constitutes a purchase commitment once the course date is confirmed. Upon issuance of the invoice, these terms and conditions will apply.

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5. Cancellation or Postponement by the Client

Cancellations or postponements must be notified in writing to NobleProg's offices before the course date.

A penalty clause (art. 1535 et seq. Civil Code) equivalent to the following percentage of the published course value will apply:

• Cancellation with less than 20 calendar days notice: 100% of the value.

• Cancellation with 21 to 30 calendar days notice: 50% of the value.

• Cancellation with 31 or more calendar days notice: no penalty.

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6. Transfers and Substitutions

• Transferring enrollment to another course is subject to availability and only in waitlist mode. The penalty indicated in the previous clause may apply.

• An administrative fee of USD 50 or its equivalent in CLP will be charged for each transfer.

• The client may substitute one delegate with another possessing equivalent experience, at no additional cost, provided prior notice is given.

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7. Cancellation or Rescheduling by NobleProg

NobleProg reserves the right to cancel or reschedule a course, in which case it will offer the client:

1. A new schedule date, or

2. Refund/credit of the amount already paid.

NobleProg shall not be responsible for any additional expenses incurred by the client due to travel, accommodation, or other related costs.

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8. Intellectual Property and Usage License

All materials prepared by NobleProg for courses, including manuals, guides, presentations, and digital content, are and shall remain its exclusive intellectual property (Law 17.336).

The client and delegates receive only a limited, personal, non-transferable usage license for internal learning purposes. Reproduction, distribution, or commercialization without explicit authorization from NobleProg is prohibited.

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9. Additional Documentation

In some courses, supporting documentation will be provided, the style and depth of which may vary. For custom (non-scheduled) courses, preparation and reproduction costs for materials will be invoiced separately.

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10. Delegate Conduct

Delegates must conduct themselves professionally during the courses. NobleProg reserves the right to exclude, without refund, any participant who causes serious disruptions, fails to meet minimum course requirements, or affects the normal progress of the session.

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11. Non-Solicitation of Personnel

During the course and for twelve (12) months after its conclusion, neither party may directly or indirectly hire personnel from the other party who participated in the execution of the course.

Violation of this prohibition entitles the aggrieved party to compensation equivalent to twelve (12) months of gross remuneration of the involved worker or contractor.

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12. Liability

NobleProg assumes no responsibility for errors or omissions in the methods, codes, or examples used during the course, nor does it guarantee specific results derived from applying said knowledge.

NobleProg's liability shall be limited, in any case, to the amount actually paid by the client for the respective course.

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13. Personal Data

In accordance with Law 19.628 on Protection of Privacy, the client expressly authorizes NobleProg to process personal data provided solely for managing enrollment, issuing tax documentation, administering the business relationship, and, where applicable, sending information about courses and services.

The client may exercise their rights to access, correct, and cancel data at any time by requesting this in writing from NobleProg.

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14. Miscellaneous

• Clients must possess the required software licenses for conducting courses at their premises or on their equipment.

• Delegates shall be responsible for any damages caused to NobleProg's facilities, equipment, or data.

• NobleProg is not responsible for loss or damage to delegates' personal belongings.

• The course shall be deemed successfully advanced unless the client immediately notifies the instructor otherwise.

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15. Non-Competition

By contracting with NobleProg, the client declares that delegates will not independently or for third parties offer courses equal or substantially similar in direct competition with NobleProg.

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16. Applicable Law and Jurisdiction

This contract shall be governed by the laws of the Republic of Chile.
For all purposes arising from this agreement, the parties establish their domicile in the city of Santiago and submit to the jurisdiction of its ordinary courts of justice.