Santiago - El Golf

Avenida Apoquindo 3600, Piso 5, Santiago, Chile, 7550108
The Center occupies the fifth and ninth floors of a modern office block with an attractive, spacious reception area. It has i...

Santiago - Vitacura

Avenida Vitacura 2670, Floor 15, Santiago, Chile, 7550698
The Santiago Vitacura Center is located on the 15th floor of one of the newest high-rise buildings in the city, situated near...

Explore Our Courses

JIRA for Beginners

 7 Hours
This instructor-led, live training in Santiago introduces JIRA's approach to software planning, tracking and releasing as it walks participants through the creation and management of a JIRA project. By the end of this training, participants will be able to:
  • Understand concepts and functionality behind JIRA's user interface and workflows.
  • Add, modify, clone, link, and prioritize issues.
  • Progress issues through the entire workflow.
  • Perform searches.
  • Manage and customize screens and filters.
Read more...

JIRA for Advanced Users

 7 Hours
This instructor-led, live training in Santiago introduces the advanced capabilities of JIRA, including creating and managing different types of JIRA projects, using JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searching, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis and generating reports. By the end of this training, participants will be able to:
  • Manage issues effectively.
  • Create and run Scrum and Kanban projects.
  • Manage built-in and custom fields.
  • Understand and manage business processes, workflows and workflow schemes.
  • Perform basic and advanced searches and analysis.
  • Generate and review reports.
Read more...

JIRA for Administrators

 7 Hours
This instructor-led, live training in Santiago (online or onsite) walks participants through the deployment of a JIRA instance. Participants will learn the advanced usage of JIRA, JIRA installation, configuration, upgrading and migration, how to customize JIRA for their projects, add, manage and assign users, groups and project roles, configure and manage dashboards, define emails and notifications, apply JIRA security schemes, manage JIRA permissions, perform JIRA troubleshooting, install and customize JIRA service desk, set up a knowledge base, manage service desk users, and handle service requests collaboratively. By the end of this training, participants will be able to:
  • Have an in-depth understanding of JIRA administration.
  • Customize JIRA based on their own business needs.
  • Define JIRA emails and notifications.
  • Manage and assign users, groups, project roles.
  • Manage JIRA permissions and security schemes.
  • Perform JIRA troubleshooting.
  • Deploy and customize JIRA service desk.
Read more...

Last Updated:

Testimonials (3)

I liked being able to ad-hoc explore different solutions to needs we have, so the general lessons were easily switched up to specialize for our needs.

Devin - Curberg.net
Course - JIRA for Beginners

the practical examples

Rosu Mihail - RENAULT TECHNOLOGIE ROUMANIE S.R.L.
Course - JIRA for Advanced Users

Marek was AWESOME. And I insist... he really was awesome. His level of knowledge, enthusiasm, organisation... he really was well prepared and in-control of the course material. I loved he did demonstrations instead of diagrams... it was a lot more interactive, and we could answer questions related to the situation we were seeing.

Eliane Champagne - Bell Solutions techniques
Course - JIRA for Administrators

Upcoming Courses

Other regions in Chile

Other Countries

These courses are also available in other countries

Consulting

Issue Tracking Consulting
Online Resolution Tracking training in Santiago, Bug Tracking training courses in Santiago, Weekend Bug Tracking courses in Santiago, Evening Defect Tracking training in Santiago, Defect Tracking instructor-led in Santiago, Evening Resolution Tracking courses in Santiago, Defect Tracking on-site in Santiago, Bug Tracking instructor-led in Santiago, Defect Tracking boot camp in Santiago, Issue Tracking private courses in Santiago, Weekend Issue Tracking training in Santiago, Online Defect Tracking training in Santiago, Resolution Tracking trainer in Santiago, Defect Tracking one on one training in Santiago, Resolution Tracking instructor in Santiago, Bug Tracking coaching in Santiago, Issue Tracking classes in Santiago