Software Design Training in Santiago

Design Thinking is a human-centered methodology for solving problems through empathy, definition, ideation, prototyping, and testing. This version of the course places a strong emphasis on the Empathize stage, focusing on connecting previously identified pain points to the real needs of internal clients, and applying dynamic, collaborative activities to transform insights into actionable outcomes.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level teams and leaders who wish to deepen their empathy skills, strengthen relationships with internal clients, and translate pain points into meaningful opportunities for improvement.

By the end of this training, participants will be able to:

• Apply empathy-based techniques to uncover and validate client needs.
• Translate mapped pain points into clear, actionable needs.
• Engage in dynamic role plays and simulations to practice client-centered conversations.
• Collaboratively redefine problem statements from the client’s perspective.

Format of the Course

• Interactive lecture and guided discussions.
• Dynamic, hands-on role plays and empathy exercises.
• Group workshops for collaborative problem reframing.

Course Customization Options

• To request a customized version tailored to a specific internal process (e.g., procurement or equipment provisioning), please contact us to arrange.

Design Thinking is a human-centered methodology for solving problems through empathy, definition, ideation, prototyping and testing. Focusing on the first two stages — Empathize and Define — helps teams better understand internal clients and define the right problems to solve.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level teams and leaders who wish to strengthen their connection with internal clients, reduce resistance to change, and improve operational efficiency through practical, collaborative methods.

By the end of this training, participants will be able to:

• Use active listening and interviewing techniques to gather meaningful insights about internal clients.
• Create empathy maps and capture user needs and pain points.
• Differentiate real root problems from perceived issues using tools like the 5 Whys and problem trees.
• Draft clear, actionable problem statements (POVs) that guide solution work.

Format of the Course

• Interactive lecture and discussion.
• Practical, hands-on exercises and role-plays.
• Group workshops and plenary feedback sessions.

Course Customization Options

• To request a customized version tailored to a specific internal process (e.g., procurement or equipment provisioning), please contact us to arrange.

This instructor-led, live training in Santiago (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to understand and apply Design Thinking methodologies to drive innovation and improve business solutions.

By the end of this training, participants will be able to:

• Understand the core principles of Design Thinking and its role in innovation.
• Apply the five phases of Design Thinking to problem-solving.
• Utilize ideation techniques and tools to foster creativity.
• Implement Design Thinking strategies to improve processes and enhance efficiency.

This instructor-led, live training in Santiago (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to solve everyday workplace challenges through gamification techniques.

By the end of this training, participants will be able to:

• Understand the principles of Design Thinking and its application to problem-solving.
• Incorporate gamification techniques to foster engagement and innovation.
• Develop creative and practical solutions to common workplace issues.
• Collaborate effectively across teams to implement problem-solving strategies.
• Apply iterative approaches to refine solutions through feedback and experimentation.

Domain-Driven Design (DDD) is an approach to software development that emphasizes designing systems around the business domain, using a shared ubiquitous language and tactical & strategic modeling techniques.

This instructor-led, live training (online or onsite) is aimed at advanced-level senior developers who wish to apply DDD principles to design robust, maintainable, and scalable systems.

By the end of this training, participants will be able to:

• Identify and model core domain concepts using ubiquitous language and bounded contexts.
• Apply tactical DDD patterns such as entities, value objects, aggregates, repositories, and domain services.
• Design context maps and strategic boundaries to manage complexity across microservices and teams.
• Integrate DDD practices into Agile teams and CI/CD workflows to improve collaboration and delivery.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in Santiago (online or onsite) is aimed at intermediate-level developers, architects, and analysts who wish to learn and apply DDD concepts and practices to their software projects.

By the end of this training, participants will be able to:

• Grasp core DDD concepts (bounded contexts, entities, etc.) and their application in software projects.
• Apply strategic DDD to define and design the domain model, identify subdomains, and establish boundaries.
• Implement tactical DDD using patterns such as CQRS, factories, and event sourcing.
• Refactor and modernize legacy systems effectively with DDD techniques.
• Design and implement product, domain, and team-oriented architectures.
• Utilize data mesh to create a domain-oriented data platform supporting data discovery and governance.

This instructor-led, live training in Santiago (online or onsite) is aimed at beginner-level leaders and HR professionals who wish to learn and apply Design Thinking methodologies to foster innovation, enhance problem-solving capabilities, and engage teams effectively.

By the end of this training, participants will be able to:

• Equip participants with tools and methodologies to foster innovation and team engagement.
• Develop skills in empathy mapping, ideation, and prototyping for solving complex challenges.
• Apply Design Thinking principles to leadership and HR scenarios.
• Promote a culture of innovation within tech teams.

This instructor-led, live training in Santiago (online or onsite) is aimed at intermediate-level Java developers who wish to apply design patterns to improve software structure, maintainability, and scalability.

By the end of this training, participants will be able to:

• Understand the purpose and benefits of design patterns.
• Apply Creational, Structural, and Behavioral patterns effectively in Java.
• Improve code reusability, scalability, and maintainability.
• Refactor existing codebases using design patterns.

This instructor-led, live training in Santiago (online or onsite) is aimed at beginner to intermediate-level software and systems designers who wish to get a structured and comprehensive understanding of Sparx Enterprise Architect.

By the end of this training, participants will be able to:

• Navigate and effectively use Sparx Enterprise Architect, understanding its interface and tools.
• Model various business structures including organization charts, processes, and systems using different diagrams.
• Implement change tracking, version control, and team collaboration strategies within Sparx EA.
• Utilize advanced Sparx EA features like modeling with stereotypes, customization, and task automation.

The evolution of microservices and containers in recent years has significantly changed how we design, develop, deploy and run software. Modern applications must be optimized for scalability, elasticity, failure, and change. Driven by these new demands, modern architectures require a different set of patterns and practices. In this training, we examine ways to identify, understand and adjust to these new requirements.

Audience
This training is intended for people who are somewhat familiar with container technology and with Kubernetes concepts but are perhaps lacking the real world experience. It is based on use cases, and lessons learnt from real life projects with the intention of making people inspired to create and manage even better cloud native applications.

• Developers
• Operations
• DevOps
• QA Engineers
• IT Project Managers

Format of the Course

• Interactive lecture and discussion
• Lots of exercises and practice
• Handson implementation in a live-lab environment

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

In this instructor-led, live training, participants will learn the foundational and advanced concepts of software architecture and design as they step through a series of hands-on live-lab exercises and discussions.

Audience

• Software professionals
• Software designers
• Developers

Format of the Course

• Part lecture, part discussion, exercises and heavy hands-on practice

Note

• To request a customized training for this course, please contact us to arrange.

Domain Driven Design (DDD) is a powerful software development approach that focuses on modeling complex software behaviors by aligning technical implementation with core business concepts. This course explores how DDD helps teams manage complexity and reduce risk through strategic and tactical patterns. Participants will learn to build a "Ubiquitous Language," define clear boundaries through Bounded Contexts, and use specific building blocks like Entities, Value Objects, and Aggregates. The goal is to create flexible, maintainable software architectures that remain consistent with the evolving business domain.

There are plenty of tried and tested patterns widely available to everyone. Sometimes it is a matter of changing the names and implementing the pattern in a specific technology. It can save hundreds of hours, which otherwise would be spent on design and testing. Training Goals This course has two goals: first, it allows you to reuse widely-known patterns, second, it allows you to create and reuse patterns specific to your organization. It helps you to estimate how patterns can reduce costs, systematize the design process and generate a code framework based on your patterns. Audience Software designers, business analysts, project managers, programmers and developers as well as operational managers and software division managers. Course Style The course focuses on use cases and their relationship with a specific pattern. Most of the examples are explained in UML and in simple Java examples (the language can change if the course is booked as a closed course). It guides you through the sources of the patterns as well as showing you how to catalogue and describe patterns which can be reused across your organization.

In this instructor-led, live workshop training in Santiago (online or onsite), participants will learn how to apply the five stages of Design Thinking to better understand the problems experienced by end-users of a product or service, then develop the best approach for resolving them.

By the end of this training, participants will be able to:

• Use creative strategies to match customers' needs with technologically feasible solutions.
• Formulate a strategy to increase customer value and enhance product and service offerings.

Overview:

There are Five stages in the Design Thinking (DT) process (empathize, define the problem, ideate, prototype, test).

In an increasingly complex world, we deal with problems that may need special approaches. Design Thinking helps deal with complex problems. Mastering design-thinking helps to deal with complex problems effectively, communicate better, persuade efficiently, improve business results and enhances organizational and personal behavior and performance.

• How DT works: learn from people and problem, find patterns, design model (model drift), test the model, evaluate the model and re-engineer.
• Relationship between DT, innovation and entrepreneurship.
• DT methods and tools: persona, stakeholder map, customer journey map, service blueprint, business model innovation.
• Application of DT: design mindset, disruptive innovation, iterative approach, agile estimation technique, critical thinking, problem solving, teamwork, leadership readiness, communication skills, technology savvy, forward thinking, intercultural and ethical competency, emotional intelligence, self-awareness, negotiating skills, conflict resolution.

Objectives:

• To understand the fundamentals and nuances of DT
• To explore key concepts, factors, theories, types, and models in DT
• To experiment, experience and practice DT

Delivery:

This is a 1 day (4 hours) training course and consists of:

• lectures (40% - presentation of theories, concepts, models, and interactions),
• group exercises (30% - group dynamics, games, group discussion, and mock-conflict resolution exercises),
• individual activities (15% - writing, designing and peer discussion)
• and others (15% - videos, reading).

Note: due to the nature of this course there is a minimum group size of 3

This instructor-led, live training in Santiago (online or onsite) is aimed at intermediate-level PHP developers who wish to apply design patterns effectively in their projects.

By the end of this training, participants will be able to:

• Understand the purpose and benefits of design patterns.
• Identify and implement appropriate design patterns for common scenarios.
• Structure PHP applications using industry-recognized best practices.
• Integrate patterns into modern frameworks such as Symfony or Zend.

This instructor-led, live training (online or onsite) is aimed at C developers wishing to learn embedded C design principles.

By the end of this training, participants will be able to:

• Understand the design considerations that make embedded C programs reliable
• Define the functionality of an embedded system
• Define the program logic and structure to obtain the desired result
• Design a reliable, error-free embedded application
• Obtain optimal performance from target hardware

Format of the Course:

• Interactive lecture and discussion
• Exercises and practice
• Hands-on implementation in a live-lab environment

Course Customization Options:

• To request a customized training for this course, please contact us to arrange.

The training is designed for JavaScript developers, designing and implementing advanced Internet applications. Topics discussed during the training aimed at bringing best practices in JavaScript programming and highlight the most common mistakes. An important point of the training is to discuss the available object-oriented programming with JavaScript syntax.

The course is designed for experienced programmers who want to explore issues related to the use of patterns and refactoring. Each participant know the properties and practical examples of the use of these patterns, which in turn will enable the efficient build correct the application code.

The RISC-V ecosystem has matured from a niche open-source ISA to a mainstream architecture with significant market momentum across edge computing, IoT, automotive, AI acceleration, and server-class processors. Industry reports identify a critical talent shortage: fewer than 5,000 RISC-V chip designers exist globally against an estimated 15,000+ open positions in the semiconductor industry. Key hiring trends show employers prioritizing RISC-V architecture proficiency paired with SoC design, RTL verification (UVM/SystemVerilog), AI accelerator development, Rust systems programming, confidential computing, and open-source toolchain skills. The rise of automotive-grade RISC-V (ISO 26262), server-class processors (AIA interrupt controllers, multi-core coherence), and edge AI inference NPUs represents the fastest-growing competency areas. Companies including SiFive, Qualcomm, and Western Digital have accelerated RISC-V development, driving demand for engineers who can bridge architecture specification, silicon implementation, firmware, and software stack development in a single skill set.

With the emergence of very complex distributed systems, complexity of a single system moved to the complexity of the architecture of the group of systems. This course covers the relationship of Software Architecture with Technical Enterprise Architecture. These two areas are interrelated in a way which currently is not well described. For example, splitting complex monolithic system into two systems communicating via web services will trigger substantial changes to both the new systems, and the architecture between them.

This course will cover trade-offs, currently common patterns and solutions for managing complex systems and communication within and between them.

Audience:

Developers, programmers, business analysts, project managers, software architects, testers, people responsible for documentation or anyone involved in the software development process.

Objectives:

Prepares you to work with a broad range of UML elements
Teaches you how to create complex UML models
Prepares you to become a qualified senior member of a UML Development Team.